Terms & Conditions of Sale
These terms outline the details of purchasing artwork and prints from KN Creative. From payment and shipping to refunds and commissions, this page provides all the information you need to understand your rights and responsibilities as a valued customer. Please read through carefully, and feel free to contact us if you have any questions!
Terms and Conditions of Sale
Welcome to KN Creative. By purchasing from this website, you agree to the following terms and conditions:
- Products and Pricing
- We sell both original artworks and fine art prints.
- Prices are inclusive of shipping within the UK but do not include VAT (not applicable).
- Payment
- We accept payments via credit/debit cards and PayPal.
- Payment must be completed in full before dispatch, except for commissioned pieces, which require a 50% deposit.
- Commissions
- A 50% deposit is required to begin work on custom commissions.
- Deposits are non-refundable if the order is canceled by the customer.
- Delivery
- All orders are shipped via Royal Mail with tracking included.
- Delivery times typically range from 1 to 7 days.
- Returns and Refunds
- Refunds for original artworks and prints are available within 7 days of receipt, provided the item is returned in its original condition.
- Return shipping costs may be reimbursed at our discretion.
- Custom or commissioned artwork is non-refundable, with the deposit retained.
- Ownership
- Ownership of purchased items transfers to the buyer once full payment is received.
Privacy Policy
At KN Creative, your privacy is important to us. Here’s how we handle your information:
- Data Collection
- We collect personal data such as name, address, email, phone, and payment information to process your orders.
- Data Use
- Your data is used solely for processing orders and shipping your purchases.
- Third Parties
- We do not share your data with third parties, except for payment processing and courier services required to complete your order.
- Cookies and Analytics
- Our website uses cookies and Google Analytics to improve functionality and understand user behaviour.
- Data Rights
- You have the right to request access to or deletion of your personal data. To do so, please email kevin@noonan.me.uk.
Refund and Returns Policy
- Refunds are offered for original artwork and prints if returned within 7 days of receipt.
- The returned item must be in its original condition.
- Return shipping costs may be reimbursed at our discretion.
- Custom or commissioned artwork is non-refundable; deposits are retained.
Delivery and Shipping Policy
- Shipping Method: Royal Mail (tracked).
- Delivery Times: 1-7 days.
- Shipping Costs: Included in the purchase price for UK orders.
- Tracking: Provided for all orders upon dispatch.
Cookie Policy
- What Are Cookies?
Cookies are small text files used to improve your browsing experience. - Cookies We Use
- Necessary cookies for website functionality.
- Analytics cookies via Google Analytics to understand user behaviour.
- Managing Cookies
You can disable cookies via your browser settings.
Contact Information
For any questions or concerns, please contact:
Kevin Noonan
Email: kevin@noonan.me.uk